<![CDATA[SearchCRM: News on CRM trends and technology]]>

<![CDATA[SearchCRM: News on CRM trends and technology]]> http://rss.techtarget.com/186.xml en-us Copyright TechTarget - All rights reserved. http://rss.techtarget.com/186.xml Techtarget Feed Generator editor@searchcrm.com (Editor) webmaster@techtarget.com (Webmaster) 60 175 33 <![CDATA[SearchCRM.com]]> http://rss.techtarget.com/186.xml Thu, 23 May 2013 22:14:07 EDT <![CDATA[ACCE conference honors the best workers in the call center industry]]> http://www.pheedcontent.com/click.phdo?i=1fedfe9416a396f25c3df225b3135859 http://searchcrm.techtarget.com/news/2240184195/ACCE-conference-honors-the-best-workers-in-the-call-center-industry

]]> Wed, 15 May 2013 13:40:02 EDT <![CDATA[SugarCon conference offers guidelines for social CRM success]]> http://www.pheedcontent.com/click.phdo?i=12eb6a0d9908ddd22118dcbf2e3a763a http://searchcrm.techtarget.com/podcast/SugarCon-conference-offers-guidelines-for-social-CRM-success

]]> Fri, 19 Apr 2013 11:18:25 EDT <![CDATA[Seeking treasure from social media tracking? Follow the customer]]> http://www.pheedcontent.com/click.phdo?i=871543c70f0f728341535330f0c6be0b http://searchbusinessanalytics.techtarget.com/feature/Seeking-treasure-from-social-media-tracking-Follow-the-customer

]]> Tue, 16 Apr 2013 14:01:08 EDT <![CDATA[Railroad mainstay CSX cleans up data quality issues, launches new CRM]]> http://www.pheedcontent.com/click.phdo?i=1917b3e3f50db4e413bfc3abdde976dc http://searchcrm.techtarget.com/feature/Railroad-mainstay-CSX-cleans-up-data-quality-issues-launches-new-CRM

]]> Tue, 16 Apr 2013 09:43:58 EDT <![CDATA[CRM analytics reveals more about customers -- maybe too much]]> http://www.pheedcontent.com/click.phdo?i=21923246fa69e32c3a03f48aee3bfeba http://searchcrm.techtarget.com/feature/CRM-analytics-reveals-more-about-customers-maybe-too-much

]]> Thu, 11 Apr 2013 14:17:13 EDT <![CDATA[SugarCon speaker reveals 10 reasons why social CRM projects fail]]> http://www.pheedcontent.com/click.phdo?i=3df24ebebfe2d6a3139c647a028cea13 http://searchcrm.techtarget.com/news/2240181256/SugarCon-speaker-reveals-10-reasons-why-social-CRM-projects-fail

]]> Wed, 10 Apr 2013 15:09:35 EDT <![CDATA[Integrate customer data for a solid social media business strategy]]> http://www.pheedcontent.com/click.phdo?i=9bde6e7d8945d7e13b01b8d04c1fc7ea http://searchcrm.techtarget.com/tip/Integrate-customer-data-for-a-solid-social-media-business-strategy

]]> Tue, 2 Apr 2013 13:43:48 EDT <![CDATA[Avoid chicken shortage and other hitches with social media integration]]> http://www.pheedcontent.com/click.phdo?i=f167f1e92672b9310af41ba50f15c6bd http://searchcrm.techtarget.com/tip/Avoid-chicken-shortage-and-other-hitches-with-social-media-integration

]]> Fri, 29 Mar 2013 09:54:16 EDT <![CDATA[Convergence attendees rethink CRM initiatives for the modern era]]> http://www.pheedcontent.com/click.phdo?i=bb3e3beee5641edd1fe9aa3f0fe77ab5 http://searchcrm.techtarget.com/news/2240179936/Convergence-attendees-rethink-CRM-initiatives-for-the-modern-era

]]> Thu, 21 Mar 2013 10:56:11 EDT <![CDATA[Analyst Denis Pombriant reviews Microsoft Dynamics news for CRM]]> http://www.pheedcontent.com/click.phdo?i=a3e19bc8a1d1ad15027773d248bb521b http://searchcrm.techtarget.com/video/Analyst-Denis-Pombriant-reviews-Microsoft-Dynamics-news-for-CRM

]]> Wed, 20 Mar 2013 00:00:00 EDT <![CDATA[Convergence conference should highlight changes to Microsoft Dynamics]]> http://www.pheedcontent.com/click.phdo?i=1ec07d8fb18824ee59b0aba27b190e16 http://searchcrm.techtarget.com/news/2240179616/Convergence-conference-should-highlight-changes-to-Microsoft-Dynamics

]]> Thu, 14 Mar 2013 14:37:40 EDT <![CDATA[More to mobile application design than meets the eye]]> http://www.pheedcontent.com/click.phdo?i=78cf570504f1d794a62fc78249c44364 http://searchcrm.techtarget.com/feature/More-to-mobile-application-design-than-meets-the-eye

]]> Thu, 14 Mar 2013 10:42:32 EDT <![CDATA[Mobile customer service holds customer frustration at bay]]> http://www.pheedcontent.com/click.phdo?i=366dbc9bc515721bee10edc2a1c7bf50 http://searchcrm.techtarget.com/feature/Mobile-customer-service-holds-customer-frustration-at-bay

]]> Thu, 14 Mar 2013 10:21:58 EDT <![CDATA[Moving company unpacks new contact center software after acquisition]]> http://www.pheedcontent.com/click.phdo?i=515c4b2f58899b662875250543b664ac http://searchcrm.techtarget.com/feature/Moving-company-unpacks-new-contact-center-software-after-acquisition

]]> Thu, 7 Mar 2013 17:11:08 EST <![CDATA[Tying loose ends to improve the customer lifecycle]]> http://www.pheedcontent.com/click.phdo?i=87b92b139930854da145942563e4cf26 http://searchcrm.techtarget.com/tip/Tying-loose-ends-to-improve-the-customer-lifecycle

]]> Thu, 7 Mar 2013 09:48:18 EST <![CDATA[Salesforce customers will see new message behind social CRM technology]]> http://www.pheedcontent.com/click.phdo?i=c31aba48e450000ba62a3b98eb3ec3ec http://searchcrm.techtarget.com/news/2240178775/Salesforce-customers-will-see-new-message-behind-social-CRM-technology

]]> Thu, 28 Feb 2013 13:41:00 EST <![CDATA[From Disney to dishwashers: Digital CRM to change customer experience]]> http://www.pheedcontent.com/click.phdo?i=d9fd47668b8dd32f9b77441dc15ca511 http://searchcrm.techtarget.com/feature/From-Disney-to-dishwashers-Digital-CRM-to-change-customer-experience

]]> Thu, 21 Feb 2013 11:46:12 EST <![CDATA[Sage CRM software is the only game as company sells two businesses]]> http://www.pheedcontent.com/click.phdo?i=4ce0ea6f708b85b88d8e021dd87d79e7 http://searchcrm.techtarget.com/opinion/Sage-CRM-software-is-the-only-game-as-company-sells-two-businesses

]]> Tue, 19 Feb 2013 16:57:18 EST <![CDATA[New contact center metrics recommended to fit new customer channels]]> http://www.pheedcontent.com/click.phdo?i=7c02c0bf8b801e8144935c3d9478aada http://searchcrm.techtarget.com/feature/New-contact-center-metrics-recommended-to-fit-new-customer-channels

]]> Fri, 15 Feb 2013 14:18:25 EST <![CDATA[School of Rock humming with Salesforce's Do task management application]]> http://www.pheedcontent.com/click.phdo?i=09df10511731a1ac518e59d528c3da19 http://searchcrm.techtarget.com/news/2240178054/School-of-Rock-humming-with-Salesforces-Do-task-management-application

]]> Thu, 14 Feb 2013 12:17:10 EST <![CDATA[New analytics approach may make better use of social 'big data']]> http://www.pheedcontent.com/click.phdo?i=2b5b9ee59d0274be8e8194c140772aea http://searchcrm.techtarget.com/opinion/New-analytics-approach-may-make-better-use-of-social-big-data

]]> Mon, 4 Feb 2013 13:09:23 EST