<![CDATA[SearchCRM: News on CRM trends and technology]]>

<![CDATA[SearchCRM: News on CRM trends and technology]]> http://rss.techtarget.com/186.xml en-us Copyright TechTarget - All rights reserved. http://rss.techtarget.com/186.xml Techtarget Feed Generator editor@searchcrm.com (Editor) webmaster@techtarget.com (Webmaster) 60 175 33 <![CDATA[SearchCRM.com]]> http://rss.techtarget.com/186.xml Thu, 9 Feb 2012 13:43:52 EDT <![CDATA[Red Sox hit home run with custom Microsoft CRM app]]> http://www.pheedcontent.com/click.phdo?i=47f8a62515898faa0f98f0e8c6a278db http://searchcrm.techtarget.com/news/2240115031/Red-Sox-hit-home-run-with-custom-Microsoft-CRM-app

]]> Thu, 9 Feb 2012 12:48:09 EST <![CDATA[Contact center social will (slowly) become norm]]> http://www.pheedcontent.com/click.phdo?i=e0492c72ae7590ede3d569594c470615 http://searchcrm.techtarget.com/answer/Contact-center-social-will-slowly-become-norm

]]> Mon, 6 Feb 2012 13:52:48 EST <![CDATA[Microsoft makes mobile move with next CRM release]]> http://www.pheedcontent.com/click.phdo?i=1f06cc2f923820ba93b5f519a3d5743e http://searchcrm.techtarget.com/news/2240114830/Microsoft-makes-mobile-move-with-next-CRM-release

]]> Mon, 6 Feb 2012 09:05:25 EST <![CDATA[Social media for B2Bs finds engaged, focused customers]]> http://www.pheedcontent.com/click.phdo?i=c6bda58320df90944fd04f3f08581fb1 http://searchcrm.techtarget.com/podcast/Social-media-for-B2Bs-finds-engaged-focused-customers

]]> Thu, 2 Feb 2012 14:50:37 EST <![CDATA[Salesforce.com rebuilds Assistly into Desk.com, a help desk for SMBs]]> http://www.pheedcontent.com/click.phdo?i=671b2de4db2f9f40bc0669366318a162 http://searchcrm.techtarget.com/news/2240114609/Salesforcecom-rebuilds-Assistly-into-Deskcom-a-help-desk-for-SMBs

]]> Tue, 31 Jan 2012 08:30:42 EST <![CDATA[Standards, clear-cut touchpoints vital to cloud ERP integration]]> http://www.pheedcontent.com/click.phdo?i=140dea668133c2921230de63952ceb3d http://searchmanufacturingerp.techtarget.com/news/2240114484/Standards-clear-cut-touchpoints-vital-to-cloud-ERP-integration

]]> Fri, 27 Jan 2012 11:34:29 EST <![CDATA['Extreme' collaboration: TV spurs success in social media strategy]]> http://www.pheedcontent.com/click.phdo?i=c9ee3734865121bebedb9d0f6d2eeee9 http://searchcontentmanagement.techtarget.com/feature/Extreme-collaboration-TV-spurs-success-in-social-media-strategy

]]> Thu, 26 Jan 2012 14:23:07 EST <![CDATA[Is the content industry focusing on the customer?]]> http://www.pheedcontent.com/click.phdo?i=c87b59f85db1ebbd4b9f9c6487a929a2 http://searchcrm.techtarget.com/news/2240114294/Is-the-content-industry-focusing-on-the-customer

]]> Tue, 24 Jan 2012 14:08:23 EST <![CDATA[Speech analytics is worth the pain]]> http://www.pheedcontent.com/click.phdo?i=521cad98a55758d50b3d9a3e4a0d1dbc http://searchcrm.techtarget.com/news/2240114251/Speech-analytics-is-worth-the-pain

]]> Mon, 23 Jan 2012 20:32:38 EST <![CDATA[Sales software report: SFA, analytics on the rise, Excel use falls]]> http://www.pheedcontent.com/click.phdo?i=b22132f8ad2541a38ffa52cdfd2de8f8 http://searchcrm.techtarget.com/news/2240114007/Sales-software-report-SFA-analytics-on-the-rise-Excel-use-falls

]]> Mon, 16 Jan 2012 19:27:23 EST <![CDATA[Measurement, monitoring essential to customer experience management]]> http://www.pheedcontent.com/click.phdo?i=230210e9c0a3c3de51f238df2a8c52dc http://searchcrm.techtarget.com/news/2240113602/Measurement-monitoring-essential-to-customer-experience-management

]]> Tue, 10 Jan 2012 11:49:00 EST <![CDATA[Employee focus transforms customer experience management strategies]]> http://www.pheedcontent.com/click.phdo?i=92ed7d52e2a6a217f8dabac7df81c7b4 http://searchcrm.techtarget.com/news/2240113368/Employee-focus-transforms-customer-experience-management-strategies

]]> Thu, 5 Jan 2012 15:44:39 EST <![CDATA[CRM user interface guide]]> http://www.pheedcontent.com/click.phdo?i=c5aedb745d4ce05cc1248fae8c4d9f04 http://searchcrm.techtarget.com/report/CRM-user-interface-guide

]]> Thu, 5 Jan 2012 12:36:26 EST <![CDATA[Planning and allocating resources for customer experience management]]> http://www.pheedcontent.com/click.phdo?i=fe69ab16baa566c1a899a8c6a9bf6a07 http://searchcrm.techtarget.com/news/2240113264/Planning-and-allocating-resources-for-customer-experience-management

]]> Tue, 3 Jan 2012 16:02:43 EST <![CDATA['Avengers' and 'Spider-Man' top list of geek movies to watch in 2012]]> http://www.pheedcontent.com/click.phdo?i=7dc53d5aa04f417105ea80d5126cc20b http://searchdatamanagement.techtarget.com/news/2240113169/Avengers-and-Spider-Man-top-list-of-geek-movies-to-watch-in-2012

]]> Thu, 29 Dec 2011 16:55:26 EST <![CDATA[Analysts predict social, mobile CRM as main trends for 2012]]> http://www.pheedcontent.com/click.phdo?i=10e5ded1e95e43ba273beb2b789955c5 http://searchcrm.techtarget.com/news/2240113133/Analysts-predict-social-mobile-CRM-as-main-trends-for-2012

]]> Wed, 28 Dec 2011 16:06:27 EST <![CDATA[Customer experience management must be built on trust, SAP exec says]]> http://www.pheedcontent.com/click.phdo?i=0a130d6d6a78b4b3f689df356bdcc074 http://searchsap.techtarget.com/news/2240113113/Customer-experience-management-must-be-built-on-trust-SAP-exec-says

]]> Tue, 27 Dec 2011 15:09:05 EST <![CDATA[Was 2011 the year of ?peak software??]]> http://www.pheedcontent.com/click.phdo?i=a6889b872d69ec36cdb1e5703e036d71 http://searchcrm.techtarget.com/news/2240113082/Does-Oracles-miss-predict-a-downturn-for-licensed-software-in-2012

]]> Fri, 23 Dec 2011 09:10:53 EST <![CDATA[Social, acquisitions, CEM topped CRM news in 2011]]> http://www.pheedcontent.com/click.phdo?i=d64fc5f08d50f75a06c0dbc0683211d4 http://searchcrm.techtarget.com/news/2240112983/Social-acquisitions-CEM-topped-CRM-news-in-2011

]]> Thu, 22 Dec 2011 10:45:17 EST <![CDATA[Group pushes for social media measurement standards]]> http://www.pheedcontent.com/click.phdo?i=cad560ff0c142e34b77597b2d4a45859 http://searchcrm.techtarget.com/news/2240112913/Group-pushes-for-social-media-measurement-standards

]]> Wed, 21 Dec 2011 10:38:37 EST <![CDATA[Gartner Magic Quadrant finds confusion in the customer MDM market]]> http://www.pheedcontent.com/click.phdo?i=96dcd0aed402ae3e5db39def97497c43 http://searchdatamanagement.techtarget.com/news/2240112800/Gartner-Magic-Quadrant-finds-confusion-in-the-customer-MDM-market

]]> Mon, 19 Dec 2011 20:02:15 EST